Terms of service

Terms & Conditions

 

Company Information

Abbfabb Grooming Scissors is the trading name for Abbfabb Grooming Scissors Ltd which is a company incorporated in England and Wales and registered under company number 12867649. Our registered address is 38 Brentonside, Plymouth, PL4 0AU. Tel: 07971680023. VAT No: GB 358001323.

Abbfabb Grooming Scissors Ltd is a specialised company supplying dog grooming scissors to professionals in the Pet Grooming Industry.

This website is designed to trade dog grooming scissors and accessories to people who are students training to become dog groomers, fully qualified dog groomers and pet owners.

Our Terms and conditions apply to all transactions on the www.abbfabbgroomingscissors.com website and are set out below. Please read through these carefully before placing your order. Please note that the terms set out below may change in accordance with updated legislation and without notice. For information on our Privacy policy, please click here.
 
Orders can be placed using the following methods:

·       Online – www.abbfabbgroomigscissors.com

·       Email – sian@abbfabb.com

·      Telephone – 07971680023

·      At organised events.
   

Methods of Payment Taken

·       Secure Card payment online – www.abbfabbgroomingscissors.com

·       With a major Credit or Debit Card by telephone or in person (where possible.)

·       Paypal and Clearpay

·       Please not that cash payments by post are not accepted and we do not offer credit accounts.

Please note that exchange rates around the world do vary all the time so payments made to Abbfabb Grooming Scissors Ltd are always take in UK pound sterling (£). Banks and other payment methods may use alternative exchange rates so we always recommend that you check with your bank and/or Paypal for their up to date exchange rate.

 

Measurements and Specifications

All measurements of our dog grooming scissors are provided with care and in good faith. Any measurements should be taken as approximate and these may be subject to change without prior notice as manufacturers can make changes to any model at any given time due to circumstances beyond our control and notification may not be given. Abbfabb Grooming Scissors Ltd measure the scissors from the tip of the blade to the to the top of the finger holes, but NOT including the finger rest. For more information, please contact us by email, sian@abbfabb.com.

Specifications and descriptions can vary from one batch of dog grooming scissors to another due to them being handmade and finished by skilled craftsmen. All our dog grooming scissors are described as accurately as possible and the specifications refer to the length, shape, colour, edge, finish and finger rest. For more information, please contact us by email, sian@abbfabb.com

Each scissor has been checked and tested for quality assurance purposes by more than one process, including by ourselves, before they reach our customers.

  

Availability

All our dog grooming scissors are subject to availability and may be withdrawn at any time. In the event that we are unable to supply a particular dog grooming scissor, we will inform you immediately and a refund will be given where you have already paid for the scissors.

 

Discounts and Promotions

Promotions are subject to availability (only whilst stocks last) and cannot be used in conjunction with student discounts, other promotional offers and gift cards. Some scissors cannot be discounted so promotions will not apply to them. We do not offer discounts on our Preloved Collection (when they are available) and on scissors which have quantity discounts already applied to them.

 

Orders

Abbfabb Grooming Scissors Ltd reserves the right to cancel orders and refund your money at any time due to pricing errors or other issues relating to accidental misinformation or an online error.

 

Prices

Prices are displayed for all our dog grooming scissors on our website. Price changes may occur and updated changes will be displayed on each scissor available.

 

Shipping and Tax

The prices shown for the dog grooming scissors excludes the shipping cost unless specifically stated. The charge for ‘shipping’ is clearly shown on the checkout page. The price payable for individual scissors includes VAT. A breakdown of cost is set out in the checkout page. Please note that for international customers, VAT may be applied and the amount is dependent on the country in which the order was placed. This VAT is automatically calculated at the checkout.

Please note that for all international shipments (From 31/01/2020 now includes all EU countries), your parcel may be subject to import duties and/or additional VAT. These are charges which the recipient's country will be calculate at the point of entry and are not costs which Abbfabb Grooming Scissors Ltd are liable for or will be able charge at the point of sale. For more information, please check out the recipient country's import duties/VAT rules and regulations. Abbfabb Grooming Scissors Ltd WILL NOT refund ANY custom/ import duties charges or additional VAT charged by recipients country. Customers are advised to seek advise on possible custom/import duties PRIOR to placing an order.

 

Delivery 

Abbfabb Grooming Scissors Ltd use Royal Mail’s First Classed Sign For Service and DHL Express for UK deliveries unless otherwise agreed by ourselves and you. For ALL international deliveries, we use DHL Express. All tracking references are provided with ALL orders by email for your information. If you have experienced a delay of over 15 days after postage has taken place or for outside the UK, within 21 days, please email or telephone us so we can track and trace. Whilst every effort will be made to meet delivery times/dates, we do not accept liability for the consequences of any delays for any goods or services.

If you have not received your scissors within 28 days of placing your order, you must check with your local Royal Mail office even if you have not received a notification that the scissors are being held at the local sorting depot. 

 

Returns 

For all orders purchase online through the website, Abbfabb Grooming Scissors Ltd offer a 30 Days return policy from the date of purchase. Should you need to return your order please notify us first and return the scissors within 30 days in the correct case and packaging, so we can process any refund or replacement. State the reason clearly for the return of the scissors is required. Returns can be made after the 30 day return policy for credit note or an exchange. A full refund is not available after the 30 day return policy has expired. For purchases made in person, a 14 days return policy (from the date of purchase) will take effect. Please ensure that the receipt of the transaction is kept for sale confirmation by Abbfabb Grooming Scissors Ltd. Any purchases of Abbfabb Grooming Scissors Ltd scissors or accessories made through a third party or purchased second hand, WILL NOT be able to be returned and NO refund by Abbfabb Grooming Scissors Ltd directly will be provided.

 

Please note that our DVDs have no return policy unless faulty on arrival.

 

Exchanges 

If you would like to exchange your dog grooming scissors, please contact us on either 07971680023 or sian@abbfabb.com to discuss the options available.

 

Refunds 

For a full refund of the scissor price (but excluding the postage cost), the order MUST be returned within the 30 days from the date of purchase. All refunds will be processed in the same manner as the payment method use to make the purchase and will be processed within 14 working days of receipt of returned scissors. Once a refund has been processed, you will automatically receive a confirmation email.  Any purchases of Abbfabb Grooming Scissors Ltd scissors or accessories made through a third party or purchased second hand, WILL NOT be able to be returned and NO refund/credit note or exchange by Abbfabb Grooming Scissors Ltd will be provided.

 

Liability

Abbfabb Grooming Scissors Ltd accepts no liability for loss and/or damage to property or purely economic loss resulting from the use of the dog grooming scissors or late delivery. We do not offer any form of compensation for any loss of business. This does not affect your statutory rights where these may differ. As with all provisions of this document, they are set out in accordance with the law of the United Kingdom and Northern Ireland.

 

About ‘Cookies’

A cookie is a small piece of date which helps us to make our website more user friendly as it allows us to determine how often a particular page is visited. Most web browsers automatically accept cookies, but you have the right NOT to accept them. If you do not wish to receive cookies, we advise you red further information supplied with your browser software. Please note that none of your personal details, including your name, address, credit or debit card details are held in your cookie.

 

Trademarks

All brand names, scissors and service names used in this site are registered trademarks. No permission is given for the use of such brand names by any persons, and such use may constitute an infringement of the holder’s rights.

 

Consumer Rights and Liability

Abbfabb Grooming Scissors Ltd accepts no liability for loss and/or damage to property or purely economic loss resulting from the use of the dog grooming scissors or late delivery. We do not offer any form of compensation for any loss of business. This does not affect your statutory rights where these may differ. As with all provisions of this document, they are set out in accordance with the law of the United Kingdom and Northern Ireland.

None of the Terms and Conditions set out above affect your statutory consumer rights.

 

 

 

 

 

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