Refund policy

For all orders purchase online through the website, Abbfabb Grooming Scissors Ltd offer a 30 Days return policy from the date of purchase. Should you need to return your order please notify us first and return the scissors within 30 days in the correct case and packaging, so we can process any refund or replacement. State the reason clearly for the return of the scissors is required. Returns can be made after the 30 day return policy for credit note or an exchange. A full refund is not available after the 30 day return policy has expired. For purchases made in person, a 14 days return policy (from the date of purchase) will take effect. Please ensure that the receipt of the transaction is kept for sale confirmation by Abbfabb Grooming Scissors Ltd.

For a full refund of the scissor price (but excluding the postage cost), the order MUST be returned within the 30 days from the date of purchase. All refunds will be processed in the same manner as the payment method use to make the purchase and will be processed within 14 working days of receipt of returned scissors. Once a refund has been processed, you will automatically receive a confirmation email.  Any purchases of Abbfabb Grooming Scissors Ltd scissors or accessories made through a third party or second hand, WILL NOT be able to be returned and NO refund/credit note or exchange by Abbfabb Grooming Scissors Ltd will be provided.

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