Abbfabb Grooming Scissors Returns Policy
Whilst we have every confidence in our dog grooming scissors, occasionally things can go wrong.
- If a product is clearly damaged, visibly different to the item you purchased, or is not fit for purpose, within 30 days of the date of purchase, we will either refund your money or offer an immediate replacement ( if in stock ), as long as the goods are returned in the ORIGINAL CASE.
- Beyond 30 days and up to 365 days after purchase, we may offer a free repair for faulty products, if the fault is NOT, in our opinion, caused through misuse, inappropriate use or abuse.
- No free servicing or sharpening apply (as described above ) if you have NOT informed of fault and/or returned the dog grooming scissor/s to us, within in the first 30 days of purchase.
- The use of a third party to repair, reset or sharpen Abbfabb Grooming Scissors within the first 30 days of purchase NEGATES any right to refunds, replacements and free repair or sharpening.
- Furthermore, we do not offer free servicing or sharpening if the scissor develops a blunt edge due to being used as intended, or through wear and tear.
- Postage on for returns on faulty scissors is payable by ourselves, Abbfabb Grooming Scissors. If unwanted scissors are being returned, the cost of the return, is payable by the sender.
- We do, however offer a full repair and sharpening service of all dog grooming scissor brands, for routine maintenance which is chargeable.